First, click here to enter the email address associated with your Identity Protect Account.
Second, check email wih unique URL and note the link will expire 24 hours after it is sent.
Login and enjoy member or partial member benefits with your new password!
You can manage your email addresses in our member portal, however, please note all additional email addresess will need to be verified.
It is very important to us to have the correct identity of the unique email address owner. Please contact our Member Support team to resolve this issue.
No, joining Identity Protect will not affect your credit score. When Identity Protect receives credit scores for its members, it is requesting information on the member's behalf. Since the information is used as personal reference and not to apply for a new line of credit, this is known as a soft inquiry and soft inquiries do not impact your credit score.
128-bit encryption is used to protect the transmission of your data to our site. Please note we also automatically you log out after you've been inactive for a period of time.
Providing your Social Identification Number (SIN) is completely optional for signing up. We ask for the SIN as it is a unique way to identify our members and assists in getting your credit files.
Credit reports are provided by TransUnion®, one of the two national credit bureaus. Identity Protect does not have the ability to make changes to your credit report.
If you believe errors are present on your credit report, you must file a dispute directly with TransUnion®
For more information, please visit our Credit Education section in the member portal.
Calling a member of our Customer Service Team .
Mailing a written request to our office . Transit time will be accounted for and not charged.